Effective Date: July 14, 2026
Amberwood Crafted Tiny Homes (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your personal information when you visit https://amberwoodtinyhomes.com.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Third-Party Services
To provide our website and services, we work with a number of trusted third-party service providers that help us process payments, manage customer communications, analyze website traffic, improve website performance, and protect against fraud and malicious activity. Where these providers process personal information on our behalf, they do so in accordance with their own privacy policies and applicable laws. We encourage you to review the privacy policies of any third-party services referenced in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Contact us through our website
- Request information about our homes or services
- Subscribe to our email communications
- Create an online customer account
- Purchase products through our online store
- Submit a review or other content where available
Depending on your interaction with our website, this information may include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Account login information
- Order details
- Any information you choose to provide in forms or messages
We may also automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- General geographic location
- Website usage information
This information helps us improve our website, maintain security, troubleshoot technical issues, and better understand how visitors use our website.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries
- Provide customer support
- Process and fulfill orders
- Process payments
- Deliver products
- Create and manage customer accounts
- Send order confirmations and updates
- Improve our website and services
- Analyze website traffic and visitor behaviour
- Maintain website security
- Prevent fraud and unauthorized activity
- Comply with legal, accounting, and tax obligations
- Send marketing communications when you have chosen to receive them
Cookies
Our website uses cookies and similar technologies to provide essential website functionality and improve your browsing experience.
Cookies may be used to:
- Maintain your shopping cart
- Remember login sessions and preferences
- Improve website performance
- Analyze website traffic
- Support website security
- Provide essential website functionality
You can configure your browser to refuse cookies or notify you when cookies are being used. Please note that disabling cookies may affect the functionality of certain areas of the website.
Online Store & Orders
Our online store is powered by WooCommerce.
When you place an order, we collect information necessary to process and fulfill your purchase, including:
- Name
- Billing and shipping addresses
- Email address
- Telephone number
- Products purchased
- Payment details required to complete your transaction
- IP address
- Browser information
This information is used to:
- Process your payment
- Fulfill your order
- Provide customer service
- Process refunds where applicable
- Calculate taxes and shipping
- Prevent fraudulent transactions
- Meet legal and accounting obligations
If you create a customer account, your account information may be stored to simplify future purchases.
Third-Party Services
To operate our website and provide our products and services, we rely on trusted third-party service providers. These providers assist with services including payment processing, website analytics, customer communications, website performance, website security, spam prevention, and customer relationship management.
Where necessary, these providers may process personal information on our behalf. They receive only the information reasonably required to perform their services and are responsible for handling that information according to their own privacy policies and applicable laws.
Our website currently uses services including:
- Moneris for secure payment processing
- Google Analytics (via Google Site Kit) for website analytics
- Brevo for email marketing and customer communications
- Zoho for customer relationship management and inquiry processing
- Cloudflare for website performance and bot protection
- Website hosting and infrastructure providers
- Security and spam prevention services
- Shipping providers where necessary to fulfill product orders
We encourage you to review the privacy policies of any third-party services you interact with through our website.
Website Security
Protecting your information is important to us.
We use security tools and monitoring services, including Wordfence, to help detect malicious activity, prevent unauthorized access, and protect our website from spam, fraud, and other security threats.
We also use Cloudflare Turnstile to help distinguish legitimate visitors from automated traffic and protect forms and other areas of our website from abuse. Turnstile may collect technical information such as IP addresses, browser characteristics, device information, and interaction data to determine whether a visitor is a human user.
To support website administration and security, we maintain activity logs that may record:
- User account activity
- Administrative changes
- Login attempts
- IP addresses
- Browser information
- Dates and times of activity
These logs are used solely for security, troubleshooting, fraud prevention, and operational purposes.
For more information about Cloudflare’s handling of Turnstile data, please review the Cloudflare Privacy Policy and the Cloudflare Turnstile Privacy Addendum.
Website Performance
To improve website speed and performance, we use caching technologies, including LiteSpeed Cache and related services.
Caching may temporarily store copies of website pages to improve loading times. These temporary cache files are automatically refreshed or removed according to our server configuration and are not publicly accessible.
Some website performance optimization may be provided through QUIC.cloud services.
Embedded Content
Pages on this website may include embedded content from third-party websites, including videos, maps, images, or social media content.
Embedded content behaves as though you visited the originating website directly. These third-party websites may collect information about you, use cookies, and track your interactions according to their own privacy policies.
Who We Share Information With
We do not sell your personal information.
We may share personal information only where necessary to:
- Process payments
- Deliver products
- Provide customer communications
- Analyze website performance
- Protect our website against fraud and abuse
- Comply with legal obligations
Information may be shared with trusted third-party providers that help us operate our business, including payment processors, analytics providers, email service providers, customer relationship management systems, website hosting providers, security providers, shipping providers, and government authorities where required by law.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
- Providing products and services
- Maintaining customer accounts
- Processing orders
- Meeting legal, tax, and accounting obligations
- Resolving disputes
- Protecting our business and customers
- Maintaining appropriate security records
Different categories of information may be retained for different periods depending on applicable legal requirements and legitimate business needs.iods depending on their purpose and applicable legal requirements.
Your Rights
Subject to applicable privacy laws, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where legally permitted
- Withdraw your consent to receive marketing communications
- Request a copy of your personal information
Please note that certain information may be retained where required by law or where necessary for legitimate business purposes.
Requests regarding your personal information may be submitted using the contact information provided below.
International Data Transfers
Some third-party service providers used by our website may process or store information outside of Canada.
As a result, your information may be transferred to and processed in jurisdictions whose privacy laws differ from those in your province or country. We take reasonable steps to ensure that personal information shared with our service providers is protected through appropriate contractual and security measures.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.
The most current version will always be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or would like to exercise your privacy rights, please contact us through the contact information provided on our website.
